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Frequently Asked Questions

 

How much does it cost?

 

This is totally up to you! Our packages start at $599 for maternity and $1200 for newborn and family. But to give you a guide, our families invest between $2800 and $4500 on beautiful heirloom products, wall art and photographs.

 

What is included in the session fee?

 

Your session fee includes the session itself and hair and make up if available. Digital or printed photographs are not included in the session fee. These can be purchased in one of our packages.

 

Do you supply the props etc for newborn sessions?

 

YES!!!! We have a studio full of props, blankets and outfits available for our teeny tiny clients to use for their newborn session. We sanitise and clean everything that is used for each session.

 

Is my Session Fee refundable or transferable?

 

Your session fee is absolutely transferable but as we only take limited sessions a month your session fee is not refundable as it locks in and secures your session/due date with us. We are happy to reschedule your session if you or your baby is ill.

 

Can our session be rescheduled if we are unwell or if the weather is bad?

 

Of course! Your session fee will be transferred to the soonest open date available. Melbourne has the craziest weather, generally 4 seasons in 1 day so we are more than happy to reschedule your session if the weather is not ideal.

 

 

Can I purchase a gift certificate, what’s included and how long is it valid for?

 

Yes you totally can purchase gift certificate!! We offer gift certificate from $200 up to what ever amount you would like to spend. These can be used for all our sessions, however please make sure the person who will be using the gift voucher knows our pricing and what they will be getting with their certificate.

 

Our standard gift certificate include a session (maternity, newborn, family) a design appointment where you view your images and an 8x12 matted photograph valued at $495 but only $200. You are able to add additional monies to these certificates to include a package or wall art credit.
Additional gift certificates can be customised to suit a pre designed package or a different monetary amount.

 

Our gift vouchers are valid for 12 months from date of purchase.

 

What do we wear?

 

We provide maternity gowns to our Mumma’s to be. We also have a select range of dressed for little girls. However, if you’re not a gown type of person, here is a link to our what to wear Pinterest board which will help you select the perfect outfits for your whole family for your maternity, newborn or family session. When you come for your newborn session, the studio will be quite warm, so wearing light layers is a great idea.

 

When will we see our photos, how long will my photos be available to view and purchase?

 

We soft proof your gallery the same day so you will be able to see them straight after your session.

 

You will view your gallery at the studio the same day if not an online gallery will be available for 48 hours. Once this time has passed you can re activate your gallery for a fee of $50.00 for an additional 48 hours. We keep purchased files for 2 years and all other files for 12 months before they are permanently deleted to make room for other sessions.

 

Can I purchase digital files?

 

Yes we do offer a digital collection! Quality of products is just as important to be as the session itself and our package are far better value than our digital only collection. I cannot guarantee the print quality from anywhere other than my professional print lab.

 

How do I pay? And do you offer payment plans?

 

When you book your session, we will send you an invoice for your session fee. This needs to be paid for your session to be yours. We accept bank transfer, cash and credit card. We also offer interest free payment plans through Payright.

At the time of your gallery viewing, your full package amount is to be paid when you select it. We offer PayRight payment plans on orders $2000 and above. A 50% deposit is required to set up your payment plan with PayRight and the remaining amount is to be paid directly to PayRight over 2-12 months. We can set this up on your gallery viewing day.

 

Where is your studio and can anyone come to you for a session?

 

Our home-based studio is located in Romsey Victoria. We have clients from all around Australia and overseas who come to our studio for their session. I do offer interstate and international newborn sessions however a surcharge applies.

 

We specialise in Maternity, Newborn, Cake Smash and Family photography.

 

What are your opening hours?

 

We are open Monday to Friday 930am – 3pm

 

Saturdays – 9-11 & 3-6

 

Sundays – By appointment only (and only if any other date really wont work as this is our family day)

 

Vaccinations… Are you up to date?

 

100% I stay up to date with my whooping cough vaccination along with any other required boosters I need, because your health and safety is of the utmost priority to me.

 

Are you professionally trained?

 

As our industry is not regulated there is no legal certificate to achieve a “professionally trained standard”, however, over the last 8 years I have undertaken numerous posing, lighting, baby safety, first aid, CPR and photography courses as well as spoken with midwives, paediatricians, obstetricians etc to make sure what I do during a session does not injure my pregnant clients, newborns or babies.